Ae444 Privacy Policy — Our Commitment to Protecting Your Information

1 Introduction

Welcome to ae444. This Privacy Policy ("Policy") explains in detail how your personal information is collected, used, stored, and protected. By using the ae444 platform, you are deemed to have consented to this Privacy Policy.

We believe your personal information belongs to you alone. ae444 always operates with full transparency — where your data goes, why it is collected, and how long it is kept is clearly stated here.

This Policy applies to all ae444 members in Bangladesh — including use of the website, mobile app, and any other services.

2 What Information We Collect

Ae444 only collects the information it needs. No unnecessary or excessive data is ever requested. Below is a breakdown of what is collected:

3 How your information is used

Ae444 uses collected information for the specific purposes listed below. Your data is never used outside of these purposes:

• To create, manage, and secure your account.
• To ensure smooth processing of deposit and withdrawal transactions.
• To complete the KYC (Know Your Customer) verification process.
• To inform you about promotions, bonuses, and special offers (with your consent).
• To prevent fraud, money laundering, and other illegal activities.
• To improve customer service and enhance platform performance.
• To fulfill legal and regulatory obligations.
• Your information is never used for third-party advertising.
• Marketing communications are never sent without your consent.

4 Who your information is shared with

Ae444 never sells your personal information to third parties. However, limited information may be shared in specific circumstances:

• Payment processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions.
• Technology partners: Limited data may be shared with trusted technology providers for platform operations.
• Legal Authorities: Providing information under a court order or government directive is a legal requirement.
• No information is shared with any advertising agency or marketing company.
• Your personal information is never sold or transferred to any third party without your consent.

5 Cookie Policy

Ae444's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience.

You can disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain platform features.

6 Data retention period

Ae444 does not retain your data beyond what is necessary. Below is a breakdown of how long each type of information is kept:

• Account Information: For the duration of active account use and 5 years after closure (as required by law).
• Transaction Records: Up to 7 years in accordance with financial regulations.
• Support Conversations: 1 year after the issue is resolved.
• Marketing Information: Deleted immediately upon subscription cancellation.
• KYC Documents: Retained for a maximum of 5 years as required by law.

7 Your Privacy Rights

As an ae444 member, you have the following rights over your personal information:

To exercise any of these rights, contact the ae444 support team. Requests are typically processed within 30 days.

8 Security Measures

Ae444 uses industry-leading security technology to protect your information. Our multi-layer security framework ensures that no unauthorized party can access your data.

• 256-bit SSL/TLS Encryption: All data transfers are secured with the highest standard of encryption.
• Two-factor authentication (2FA): OTP verification is used for added security.
• Firewall & DDoS protection: Advanced firewalls and intrusion prevention systems are active at the server level.
• Regular security audits: Third-party security experts regularly audit ae444's security systems.
• Encrypted Database: All stored data is kept in an encrypted state.
• Suspicious Activity Monitoring: An automated system detects unusual logins or transactions 24/7.

9 Children's Privacy

Ae444 is strictly prohibited for anyone under 18. We do not knowingly collect information from minors. If a minor has used ae444 and their data has been collected:

• That account will be suspended immediately.
• All collected data will be permanently deleted.
• The parent or legal guardian will be notified.

If you suspect your child is using ae444, please contact our support team immediately.

10 Privacy Policy Updates

Ae444 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• You will be notified of any changes when you log in to the platform.
• Continued use of ae444 after any changes will be considered acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to ae444's dedicated Privacy Team. We aim to respond to your message within 72 hours.

• Live Chat: Click the chat icon at the bottom right of the platform — you'll get an instant response.
• Email: [email protected] — responses are typically sent within 24–72 hours.
• Support Tickets: Log in to your account and open a ticket from the Support section.

When a privacy complaint is submitted, a reference number will be provided and every complaint will be taken seriously. Protecting your data is ae444's highest priority.